PREORDERS/BACKORDERS & SPLITTING ORDERS
Preorders/ Backorders Policy
If you place an order that is listed as PREORDER/BACKORDER item, please make note of the ESTIMATED arrival time and factor this into your delivery schedule. During checkout, the website will indicate if you have a preorder item with a pop up message. Preorder items are also indicated on the individual product pages. If you are unsure if an item is a preorder item, please do not hesitate to contact BMY to discuss, as we do not split orders.
- Do not include in stock items that require immediate shipment as we will NOT split orders.
- Preorders will be sent as soon as they arrive with BMY.
- If your order contains non preorder items these will be shipped once the preorder items arrive.
- If you are ordering in stock items that require immediate shipment use a separate cart for your preorder items.
- In a yarn emergency and you do require your order to be split, please contact BMY to discuss, generally an additional shipping fee will be required.
Policy Updated: March 2024
